Privacy Policy

At PCVI Commerce, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

Information We Collect

We may collect the following types of personal information:

Personal Information: Name, email address, phone number, shipping address, billing address.
Payment Information: Credit card or debit card information (processed by our secure payment gateway).
Order History: Information about your past purchases, including product details and order numbers.
Account Information: Username, password, and security questions.
Contact Information: Information you provide when contacting our customer support team.

How We Use Your Information

We may use your personal information for the following purposes:

Processing Orders: To fulfill your orders and process payments.
Customer Service: To respond to your inquiries and provide support.
Marketing and Promotions: To send you marketing communications, such as newsletters, promotions, and special offers.
Improving Our Services: To analyze customer behavior and preferences to enhance our website and services.
Fraud Prevention: To protect against fraud and unauthorized transactions.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our business, such as:

Payment processors
Shipping carriers
Marketing and analytics providers
Customer support providers

We will only share your information with these third parties to the extent necessary to provide our services.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

You have the right to:

Access your personal information
Correct any inaccuracies in your personal information
Request the deletion of your personal information
Opt out of marketing communications

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or by sending you a direct notification.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Robert Hernandez

PCVI Commercial

NMLS # 241292 l CA BRE Broker Lic. #01935727

Direct: 650-776-3280

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.